patient satisfaction survey

Full Name

Phone Number

The courtesy and respect of the reception staff :

The way the hospital routine and procedures (like meal times, visiting hours, doctors’ visits , price, etc… ) were explained to you :

The helpfulness of the International patient’s expert :

How well the doctor was explained your treatment to you

Amount of the time the doctor spent with you :

ow well the purpose of medicines & possible side-effects were explained to you :

Degree to which you feel your condition has improved as a result of your treatment :

The responsiveness of the nurses to your needs :

The length of time the nursing staff took to respond to your call :

The respect for your privacy during the treatment procedure :

How well the possible side-effects were explained to you :

The written information you were given about how take your medicines & manage your condition and recovery after you left hospital :

How well your cultural or religious needs were respected by the hospital

The courtesy and respect of business office staff :

Helpfulness of business office in understanding your bill, and arranging for payment :

Message :